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External Partners Alumni Search Submit Return to home Search Search About About Olin Home Why Olin Equity, Diversity & Inclusion Leadership & Strategy News & Media Events Contact Us Programs Programs Home Explore Our Programs BS in Business Administration MBAs Specialized Master's Doctoral Executive Education Dual Degrees Faculty & Research Faculty & Research Home Faculty Directory Research Research Centers Olin Brookings Commission Olin Award Student Resources Student Resources Home Career Services Center for Experiential Learning Entrepreneurship Academic Calendars Student Organizations For Current Students For Military Veterans Admissions Admissions Home Scholarships & Aid Attend Program Events Visit Olin Ask a Student Student Profiles Request Information Refer a Candidate External Partners Alumni Olin alum’s firm, Balto, closes $10M in funding February 8, 2021 By WashU Olin Business School 1 minute read Marc Bernstein (left) and Chris Kontes are co-founders of Balto. Home News Olin alum’s firm, Balto, closes $10M in funding Balto, a firm founded by Marc Bernstein, BSBA &＃8217;15,&＃160;raised $10 million to fund&＃160;the use of artificial intelligence software in employee training. Artificial intelligence is one of the most exciting areas of modern technological innovation. We all know about AI capabilities through the increasing presence of Alexa, Siri and Cortana in our homes. Bernstein wants to carry the efficiency and innovation of artificial intelligence into the world of employee training. Bernstein&＃8217;s fledgling firm, Balto, raised&＃160;the additional funding in October&＃160;to fund improvements in its software, which uses artificial intelligence in order to assist call-center employees. The Balto software provides call center employees and their bosses with instant feedback, all generated with the power of artificial intelligence. Balto&＃8217;s AI is able to analyze a conversation in real time and coach employees on what to say, all while a customer is on the line. Bernstein has plans to use its newfound funds beyond just software improvement. So far, Balto has plans to expand its staff to more than 100 employees by the end of 2021. The firm now has a total of 12 investors and $14.3 million in funding, and faces exciting possibilities for growth and innovation over the next year. Pictured at top: Marc Bernstein (left) and Chris Kontes are co-founders of Balto. (photo via Balto). About the Author WashU Olin Business School Firmly established at the Gateway to the West, Olin Business School at Washington University in St. Louis stands as the gateway to something far grander in scale. The education we deliver prepares our students to thoughtfully make difficult decisions—the kind that can change the world. Contact Us For assistance in finding faculty experts, please contact Washington University Public Affairs. Monday&＃8211;Friday, 8:30 to 5 p.m. Sara Savat, Senior News Director, Business and Social [email protected] &＃160; Kurt Greenbaum,Communications [email protected] Twitter: WUSTLnews Share article Apply Now Visit Us Request Info One Brookings Drive, St. Louis, MO 63130-4899 [email protected] 314-935-7301 News & Media Events Faculty Directory WashU Center for Career Engagement Washington University home Olin Links Sitemap Privacy Policies Title IX Accessibility ©2024 Washington University in St. Louis