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Skip to content Skip to search Skip to footer Financial Aid Close How Aid WorksHow Aid Works Affordability Cost of Attendance Expected Family Contribution Types of Aid Graduate Students Cost Calculators Financial Aid Dictionary Apply or Renew AidApply or Renew Aid First-Time Applicants Current Students Post-Baccalaureate Pre-Med Student Graduate Students Application Deadlines Payment &＃038; FinancingPayment &＃038; Financing Standard Billing Installment Payment Plan Partners in Education with Parents (PEP) Financial Planning Comparison Worksheet Financial WellnessFinancial Wellness iGrad Common Questions Financial Aid Portal Cost Calculators Form Library Contact Us Search Menu Search for: Search Close Search Counselor on Duty A Counselor on Duty (COD) is on call Monday through Friday, 10:00 am-4:00 pm Central Time via Zoom to meet with admitted and current undergraduate students and families. While we offer you an opportunity to meet with our counselors in person to answer questions or resolve issues, we are also providing opportunities to meet via Zoom. To reach someone immediately and in real time please click on the Enter Zoom Conference link that is appropriate for the time you are looking for assistance. (Please remember that times listed are Central Time.) When you engage with the COD during a Zoom conference, you can choose to have both video and audio or just audio, the choice is yours. When you enter the conference you will be placed in a waiting room and the COD will pull you into the conference in the order you entered. Please follow these examples when entering your name in Zoom: John Washington (Current Student) Jane Washington (Admitted Student) Jacob Washington (Parent of admitted student Jane Washington) You can also call Student Financial Services at 314-935-5900 or email [email protected] to be connected to the COD of the day. We are here to help support you and happy to offer multiple ways for you to connect with our office. We welcome any feedback or suggestions you have to help us improve our engagement with you. Schedule Monday 10:00 am &＃8211; 1:00 pm Danielle CaseyEnter Danielle&＃8217;s Zoom Conference 1:00 &＃8211; 4:00 pm Ariel BrownEnter Ariel&＃8217;s Zoom Conference Tuesday 10:00 am &＃8211; 1:00 pmJennifer PowellEnter Jennifer’s Zoom Conference 1:00 pm &＃8211; 4:00 pmMax McKeeEnter Max’s Zoom Conference Wednesday 10:00 am &＃8211; 1:00 pmMax McKeeEnter Max’s Zoom Conference 1:00 &＃8211; 3:00 pm Jennifer PowellEnter Jennifer’s Zoom Conference Thursday 10:00 am &＃8211; 1:00 pm Danielle CaseyEnter Danielle&＃8217;s Zoom Conference 1:00 &＃8211; 4:00 pmMax McKeeEnter Max’s Zoom Conference Friday 10:00 am &＃8211; 1:00 pmAriel BrownEnter Ariel’s Zoom Conference 1:00 &＃8211; 4:00 pmJennifer PowellEnter Jennifer’s Zoom Conference Please note that these designated times are subject to change due to fluctuations in personal calendars.Counselors are not available when the university is closed. Contact Us Counselor on Duty MSC 1041-105-05 One Brookings Drive St. Louis, MO 63130-4899 Physical Address: Room 020 Sumers Welcome Center 314-935-5900 | 888-547-6670 [email protected] Facebook YouTube Instagram Snapchat TikTok Resources Financial Aid Portal Form Library MyinTuition Cost Estimator Net Price Calculator Undergraduate Admissions Report Website Issue Common Questions Financial Aid Dictionary Contacts Policies & Procedures Consumer Information FAFSA CODE: 002520 ©2024 Washington University in St. Louis