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External Partners Alumni Search Submit Return to home Search Search About About Olin Home Why Olin Equity, Diversity & Inclusion Leadership & Strategy News & Media Events Contact Us Programs Programs Home Explore Our Programs BS in Business Administration MBAs Specialized Master's Doctoral Executive Education Dual Degrees Faculty & Research Faculty & Research Home Faculty Directory Research Research Centers Olin Brookings Commission Olin Award Student Resources Student Resources Home Career Services Center for Experiential Learning Entrepreneurship Academic Calendars Student Organizations For Current Students For Military Veterans Admissions Admissions Home Scholarships & Aid Attend Program Events Visit Olin Ask a Student Student Profiles Request Information Refer a Candidate External Partners Alumni New research: 3 keys linked to optimizing company performance January 8, 2018 By Kurt Greenbaum 2 minute read Home News New research: 3 keys linked to optimizing company performance The value of empowering employees to make decisions is well known. So is the importance of holding workers accountable. And employers often go to great lengths to provide incentives for great performance among team members. For the first time, however,&＃160;research suggests&＃160;that companies simply cannot achieve optimal performance without a balance of all three components: empowered decision making, accountability for performance, and incentives for strong work. Using purchasing card data from&＃160;586 organizations, Olin Professor Mahendra Gupta and his coauthors&＃160;analyzed the effect of a balanced deployment of these strategies. The findings showed&＃160;companies that delegated decision-making, used a performance measurement system, and provided managers with incentives outperformed the companies with a different organizational structure. Purchasing cards or &＃8220;P-cards&＃8221; allow corporate managers to make company purchases on a credit card that aggregates company purchases, allowing the firm to pay a single invoice for such company purchases. The P-card data gave researchers an entry point into the question by allowing them&＃160;to examine the effects of delegating decision-making to a purchasing card administrator, as well as using a performance measurement system to track the administrator&＃8217;s performance, and incentives to nudge the administrator&＃8217;s behavior in the right direction. &＃8220;The study provides unique empirical evidence on the relevance of organizational architecture as a concept to explain organizational performance,&＃8221; the authors wrote. Gupta,&＃160;former dean and Geraldine J. and Robert L. Virgil Professor of Accounting, said the findings show the three components are akin to a three-legged stool. If any leg is missing, the structure cannot stand. Update: Read a&＃160;deeper summary of the research paper&＃160;on Olin&＃8217;s&＃160;Research that Impacts Business&＃160;page. About the Author Kurt Greenbaum As communications director for WashU Olin Business School, my job is to find and share great stories about our students, faculty, staff, and alumni. I've worked for the Consortium for Graduate Study in Management as communications director and as a journalist for the St. Louis Post-Dispatch, Sun-Sentinel in South Florida and the Chicago Tribune. Contact Us For assistance in finding faculty experts, please contact Washington University Public Affairs. Monday&＃8211;Friday, 8:30 to 5 p.m. Sara Savat, Senior News Director, Business and Social [email protected] &＃160; Kurt Greenbaum,Communications [email protected] Twitter: WUSTLnews Share article Apply Now Visit Us Request Info One Brookings Drive, St. Louis, MO 63130-4899 [email protected] 314-935-7301 News & Media Events Faculty Directory WashU Center for Career Engagement Washington University home Olin Links Sitemap Privacy Policies Title IX Accessibility ©2024 Washington University in St. Louis