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Skip to content Skip to search Skip to footer Information Technology Open Menu Back Close Menu Search for: Search Close Search ServicesServices Access &＃038; Information Security Administrative &＃038; Business Clinical Services Communication &＃038; Collaboration Computing &＃038; Software Infrastructure &＃038; Network Services IT Professional Services Printers &＃038; Related Services Research Teaching &＃038; Learning Service Status I Want ToI Want To Activate O365 Connect to WiFi, VPN and remote desktops Enroll in WashU 2FA Get software Learn about generative artificial intelligence Log in to WUSTL Box Report a security concern Reset my WUSTL Key password HelpHelp Customer Relationship Management Faculty and Staff Graduate and Non-Residential Students Residential Students How To Generative Artificial Intelligence IT Strategic PlanIT Strategic Plan Our Vision Aspirational Stakeholder Experiences Our Values Guiding Principles We Will Succeed When Roadmap Safe Computing News &＃038; EventsNews &＃038; Events Newsletters Policies About ITAbout IT Office of the CIO Data Management IT Governance Programs and ProjectsPrograms and Projects IRIS Program (IT Research Infrastructure Services) Student Sunrise Legacy Systems Retirement Program Reports &＃038; Surveys WashU IT Metrics WashU IT Staff Space Open Search Connect This page contains instructions and information about connecting using the wired network, wireless networks (WiFi), VPN, remote desktops, and more. Wireless Networks WUSM-secure All University-owned Windows workstations connect automatically to WUSM-Secure. Do not use WUSM-secure with BYOD (Personal device) unless accessing PHI data.  Note: If access to PHI data is needed, mobile devices will need to be enrolled Workspace One (formerly Airwatch) to connect to WUSM-Secure. Connecting to WUSM-Secure Navigate to your Wireless settings. Select WUSM-Secure from list of networks. Select Connect (check Connect automatically if you&＃8217;d like). A security box may appear. If so, select Connect. Enter user information as follows:User Name: Your WUSTL key UsernamePassword: Your usual WUSTL key password If asked for a domain, type Accounts. Select OK or Connect. You may have to enter your WUSTL key password another time, and select Connect. Your wireless connection should now be associated with WUSM-Secure. Eduroam Eduroam can be used for non-clinical work, and general use by students, faculty, and staff. Connecting to Eduroam While each device configuration is different, they all follow the same basic directions: Select the wireless network eduroam from the list of wireless networks. Select Connect (check Connect automatically if you’d like). Enter your WUSTL Key username with an @wustl.edu after it. For example, if your WUSTL Key is jemurray you would enter [email protected] for the username. Enter your WUSTL Key password. You may be prompted to accept a certificate, select OK, Accept, Agree and Accept, Continue, or Ignore (it varies based on your device type). If a window appears requesting additional settings, complete as such: EAP Method: PEAP Phase 2 Authentication: MSCHAPv2 Certificate: None or Unavailable Anonymous: Leave blank Username: [email protected] Password: Wustl Key password Android users may need to select a CA certificate setting.  Choose Do not validate (or Not Required or None, depending on your system).  You may also need to specify your Phase 2 Authentication as MSCHAPv2. You are now connected to eduroam. If you are unable to connect following these instructions, you may have to check your advanced settings, by following the instructions. As a 3rd party service, there are times when the login might not work initially; trying again from a different location or an hour or two later typically works. For a list of participating Eduroam institutions, check the Eduroam website. WUSTL 2.0 While Eduroam is the primary wireless network for students WUSTL 2.0 is an additional available option. WUSTL 2.0 connection instructions WashU Virtual Private Network (VPN) The WashU VPN allows you to connect to University resources which require a secure Washington University network connection. You must have WUSTL Two-Factor Authentication (2FA) enabled to utilize the VPN. Many tools do not require a VPN connection, such as Canvas, Zoom, Teams, Box, Outlook, and Office 365 applications. View the WashU Systems VPN Requirements (PDF) for a full list of what does and does not require VPN. VPN Instructions by Operating System VPN for Windows (PDF) VPN for Mac (PDF) VPN for Linux (PDF) VPN for iOS (PDF) VPN for Android (PDF) Wired Network Access Danforth Campus Students Please visit the Student Technology Services / Tech Den WiFi and Wired Network Connection page for information on connecting your device to the wired network. Danforth Campus Faculty, Staff, and Contractors WashU devices should connect to the Wired Network on the Danforth Campus. If you experience issues connecting to the wired network with your WashU device please contact the WashU IT Service Desk. The McKelvey School of Engineering will start their Wired Network registration process in Summer 2024. WUSM Campus Students, Faculty, Staff, and Contractors The WUSM Campus is in the process of implimenting new security rules for the wired network. As a result you may be required to register your device to gain access to the wired network. Devices obtained from the WashU IT Depot should connect automatically. Macs users who obtained their computer from the WashU IT Depot Mac may need to acknowledge/accept a new certificate to gain access. Personal devices will need to be registered to gain full access to the wired network. A limited time registration can be used to obtain internet only access.Note: Internet Only Access does not allow you to utilize network resources such as file shares (ex. files.wustl.edu). Visit the Wired Network Registration Process page to learn more. Workspace ONE &＃8211; Securing Mobile Devices Workspace One, formerly Airwatch, is a mobile device app which provides an additional layer of security for Android and Apple phones and tablets. Please visit the Office of Information Security&＃8217;s Workspace ONE page for more information. Remote Desktop Remote Desktop Connection allows you to access your office computer from other locations, giving you access to its data and installed software. Your office computer will need to be configured to allow remote connections. Remote Desktop Instructions Remote Desktop (PDF) Windows to Windows Remote Desktop (PDF) Mac to Windows ITC Remote Desktop (for Orthopedics, Surgery, Ob/Gyn, SCC, WUCA) For Mac to Mac Remote Desktop, enter a service request in ServiceNow. Additional Topics Troubleshooting your home internet Overseas Technology Access For more information To find out more about wireless networks across the university, please see the Wireless Networks page. Trouble connecting? Windows 10 Basic Wifi Troubleshooting  Learn about Accessing Network Files From Off Campus Learn about Internet2 Learn more about Network Connectivity Service by viewing the Network Connectivity Service Catalog webpage. Washington University Information TechnologySt. Louis, MO LinkedIn YouTube Support 314-933-3333 [email protected] IT Self-Service Request Services Search for a Solution Report an Issue My Tickets IT Services Status Visit our Status Page for the current status of WashU IT services and planned maintenance. ©2024 Washington University in St. Louis