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External Partners Alumni Search Submit Return to home Search Search About About Olin Home Why Olin Equity, Diversity & Inclusion Leadership & Strategy News & Media Events Contact Us Programs Programs Home Explore Our Programs BS in Business Administration MBAs Specialized Master's Doctoral Executive Education Dual Degrees Faculty & Research Faculty & Research Home Faculty Directory Research Research Centers Olin Brookings Commission Olin Award Student Resources Student Resources Home Career Services Center for Experiential Learning Entrepreneurship Academic Calendars Student Organizations For Current Students For Military Veterans Admissions Admissions Home Scholarships & Aid Attend Program Events Visit Olin Ask a Student Student Profiles Request Information Refer a Candidate External Partners Alumni CEL project delivers real-world data analytics lessons December 27, 2018 By WashU Olin Business School 2 minute read Home News CEL project delivers real-world data analytics lessons The MilliporeSigma team received more than 50 disparate data sets with tens of thousands of rows of data—each ranging from customer interaction logs to water quality measurements to technician feedback logs. The team has been asked to take the data and answer a seemingly simple question: For lab water purification system-customers, when are service events likely to occur and what are the primary indicators of an imminent service event? Samuel Roth, MBA 2019, wrote this on behalf of his team in WashU Olin’s Center for Experiential Learning practicum program. From a business school mentality, the team, consisting of four master of customer analytics students and two MBA students, initially wanted to organize the data to create a model that would maximize economic benefit for MilliporeSigma. However, the client noted that the team needed to approach the problem without bias toward organizational objectives. Team members rolled up their sleeves and began analyzing the data, only to find discrepancies in records that defied human understanding. How could the data indicate a technician made a repair on a machine that had never been installed? This realization led the team to realize every piece of data included in the model had to be rigorously scrutinized for its reflection of the real world. Painstakingly, the team cleaned, examined, and again cleaned the data to avoid the phenomenon of “GiGo”—garbage in, garbage out. The client pivoted its expectations upon recognizing how much work was required just to prepare the data. The new measure of success: Simply creating a file that provided clean enough input for machine learning models to analyze. Exceeding expectations, the team produced a file that is machine-learning ready with four weeks remaining to derive insights from statistical learning models. The team has endured major pivots at nearly every turn in the project and has come to recognize that this is how business is done. MilliporeSigma and the CEL have provided the team an amazing opportunity to not only apply ivory tower modeling techniques taught in academia, but also to experience first-hand how challenging it is for organizations to patch their data together and provide insight into the real world. Pictured above: Nithin Tiruveedhi, controller, BRM and diagnostics, MilliporeSigma; Robert Woody, MSCA 2018; Claire Xu Yiwen, MSCA 2018; Samuel M. Roth, MBA 2019; Seungho Oh. MBA 2019; Leah Zhang Chuyi, MSCA 2018; and Kunnan Liu, MSCA 2018. About the Author WashU Olin Business School Firmly established at the Gateway to the West, Olin Business School at Washington University in St. Louis stands as the gateway to something far grander in scale. The education we deliver prepares our students to thoughtfully make difficult decisions—the kind that can change the world. Contact Us For assistance in finding faculty experts, please contact Washington University Public Affairs. Monday–Friday, 8:30 to 5 p.m. Sara Savat, Senior News Director, Business and Social [email protected]   Kurt Greenbaum,Communications [email protected] Twitter: WUSTLnews Share article Apply Now Visit Us Request Info One Brookings Drive, St. Louis, MO 63130-4899 [email protected] 314-935-7301 News & Media Events Faculty Directory WashU Center for Career Engagement Washington University home Olin Links Sitemap Privacy Policies Title IX Accessibility ©2024 Washington University in St. Louis

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