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External Partners Alumni Search Submit Return to home Search Search About About Olin Home Why Olin Equity, Diversity & Inclusion Leadership & Strategy News & Media Events Contact Us Programs Programs Home Explore Our Programs BS in Business Administration MBAs Specialized Master's Doctoral Executive Education Dual Degrees Faculty & Research Faculty & Research Home Faculty Directory Research Research Centers Olin Brookings Commission Olin Award Student Resources Student Resources Home Career Services Center for Experiential Learning Entrepreneurship Academic Calendars Student Organizations For Current Students For Military Veterans Admissions Admissions Home Scholarships & Aid Attend Program Events Visit Olin Ask a Student Student Profiles Request Information Refer a Candidate External Partners Alumni Fighting discrimination in sharing economy March 1, 2017 By WashU Olin Business School 1 minute read Home News Fighting discrimination in sharing economy Dennis Zhang, Assistant Professor of Operations and Manufacturing Management at Olin co-authors an article on&＃160;HBR, &＃8220;A Better Way to Fight Discrimination in the Sharing Economy&＃8221;&＃160;about their research on potential bias on sites like Airbnb. We know discrimination exists in the sharing economy. We wanted to find out how do we prevent it, and how do we mitigate it? &＃8212;Dennis Zhang In a working paper, Zhang and his co-authors, Ruomen Cui, assistant professor at the Kelly School of Business at Indiana University, and Jun Li, assistant professor at University of Michigan&＃8217;s Stephen M. Ross School of Business, conducted two randomized field experiments among more than 1,200 Airbnb hosts in Boston, Chicago and Seattle. The researchers used fictitious guest accounts and sent accommodation requests to the hosts using those accounts. They found requests from guests with African American names &＃8212; based on name frequency data published by the U.S. Census Bureau&＃8212; were 19 percent less likely to be accepted than those with Caucasian names. However, when the researchers posted a single host review for each fictitious user, the tables turned: Acceptance rates for both sets of guests evened out. Zhang says this fact shows strong evidence of concept called statistical discrimination with Airbnb. The researchers conclude that more information about guests, as opposed to less, is important to eliminate potential bias in sharing economy platforms such as Airbnb. Link to more on this research here. Link to related story on NPR&＃8217;s Morning Edition. About the Author WashU Olin Business School Firmly established at the Gateway to the West, Olin Business School at Washington University in St. Louis stands as the gateway to something far grander in scale. The education we deliver prepares our students to thoughtfully make difficult decisions—the kind that can change the world. Contact Us For assistance in finding faculty experts, please contact Washington University Public Affairs. Monday&＃8211;Friday, 8:30 to 5 p.m. Sara Savat, Senior News Director, Business and Social [email protected] &＃160; Kurt Greenbaum,Communications [email protected] Twitter: WUSTLnews Share article Apply Now Visit Us Request Info One Brookings Drive, St. Louis, MO 63130-4899 [email protected] 314-935-7301 News & Media Events Faculty Directory WashU Center for Career Engagement Washington University home Olin Links Sitemap Privacy Policies Title IX Accessibility ©2024 Washington University in St. Louis